UK orders are shipped using the Royal Mail's 24hour Special Delivery service with full insurance for the purchaser against loss and damage. Unless otherwise stated watches will be despatched the next working day after your order is received. For related items other than watches we sometimes will use alternative posting/courier services for the most efficient way to deliver your parcel.
Overseas orders are shipped using 'Royal Mail International Signed for' service. Please note that due to export and shipping insurance restrictions, we can only currently despatch watches overseas with a total order value less than £500. We reserve the right to reduce this limit after ordering, due to any local restrictions in shipping vintage watches to your country. Please contact us if your country isn't listed, for details of costs and services available for your country. Please note we cannot be held responsible for delays in Royal Mail's delivery network and all delivery dates provided should be treated as an estimate only.
Claims for Loss/Damage In the rare event of loss or theft of your parcel within the Special delivery service, we will submit a claim with Royal Mail on your behalf. A refund of the complete purchase price will be paid by Royal Mail direct to the purchaser, once they have investigated the case and concluded that delivery cannot be confirmed. Please note that Royal Mail will only allow a claim for loss to be submitted, after 10 working days from the date of posting.